Terms of service
TruScalp Terms of Service
Last updated: November 9th 2025
Contact: truscalpcontact@gmail.com
Overview
These Terms of Service explain how you can use the TruScalp website and purchase our products. By accessing our site or placing an order, you agree to follow these terms.
Use of the Website
You agree to use our website legally and responsibly. You must not upload harmful content, interfere with site functions, or attempt to gain unauthorized access. TruScalp may restrict access or cancel orders if suspicious or harmful activity is detected.
Product Information
We aim to provide clear and accurate information about our products. Small variations in color or appearance may occur based on screen settings. Product availability and pricing can change without notice.
Orders and Payments
When you place an order, you confirm that all information you provide is accurate. Payment must be completed before your order is shipped. We may refuse or cancel orders if fraud, error, or incorrect pricing is suspected.
Shipping and Delivery
Delivery times are estimates and may vary due to customs, courier delays, or external factors. TruScalp is not responsible for delays after your package has been handed over to the carrier.
Returns and Refunds
Our return and refund process is outlined in the TruScalp Return and Refund Policy. By purchasing from us, you agree to those conditions.
Intellectual Property
All content on the TruScalp website, including images, descriptions, branding, and logos, is owned by TruScalp and cannot be copied or distributed without written permission.
Health Disclaimer
TruScalp devices are wellness tools and are not intended to diagnose, treat, or cure medical conditions. Results vary. If you have health concerns, consult a qualified professional before starting red light therapy.
Limitation of Liability
TruScalp is not responsible for indirect or consequential damages arising from the use or inability to use our products or website. Our total liability will not exceed the amount you paid for the product.
User Responsibility
If you create an account, you are responsible for keeping your login information secure. TruScalp may suspend or close accounts that violate these terms.
Governing Law
These Terms are governed by Australian law. Any disputes will be handled according to Australian legal standards.
Changes to These Terms
We may update these Terms of Service whenever needed. Updates take effect as soon as they appear on this page. Continued use of the website means you accept the updated terms.
Contact
For questions about these Terms, email truscalpcontact@gmail.com.